SMS Terms and Conditions

Effective Date: August 12, 2025

1. Consent to Receive Messages
   By providing your mobile phone number to Xiente, you consent to receive periodic SMS or MMS messages from us related to our programs, services, events, and community alerts.
2. Providing Your Number
   You affirm that you are the owner or authorized user of the phone number provided. You agree to notify us immediately if your number changes.
3. Message Frequency & Charges
   Message frequency will vary based on your engagement with our programs and events. Xiente does not charge for messages, but standard message and data rates from your carrier may apply.
4. Opt-Out Instructions
   You may opt out at any time by replying “STOP” to our message. You may also email [Insert Email] requesting removal from our SMS list. A confirmation message will be sent upon opt-out.
5. Help Instructions
   For help, text “HELP” to our number or contact [Insert Email] or [Insert Phone Number].
6. Participating Carriers
   Our messages may be supported by major U.S. carriers including AT&T, T-Mobile®, Verizon Wireless, and others. Carrier participation is subject to change. T-Mobile is not liable for delayed or undelivered messages.
7. Data Collection and Use
   We may collect your mobile number, carrier name, and message activity data. This information is used only to provide and improve our messaging services.
8. Service Changes or Termination
   We reserve the right to modify or discontinue the SMS service at any time without notice.
9. Eligibility
   You must be at least 18 years old or have parental/guardian consent to participate.
10. Disclaimer & Indemnification
    You agree to hold Xiente harmless from any claims arising from your voluntary participation in this service, including those related to providing a phone number that is not your own.
11. Contact Information
    For any questions regarding these Terms, contact:

    Xiente, Inc.
    174 Diamond St. Philadelphia, PA, 19122
    compliance@xiente.org
    215-426-8734